TeamSoft Wins ClearlyRated’s 2020 Best of Staffing Client and Talent Satisfaction Awards for Service Excellence
SOUTH BEND, IN – FEBRUARY 2020 – TeamSoft, a leading IT staffing agency announced today that they have won Best of Staffing Client and Talent Awards for providing superior service to their clients and candidates. Presented in partnership with presenting sponsor, CareerBuilder, and gold sponsors Indeed and Glassdoor, ClearlyRated’s Best of Staffing® Award winners have proven to be industry leaders in service quality based entirely on ratings provided by their clients and candidates. On average, clients of winning agencies are 3.3 times more likely to be completely satisfied and candidates who have been placed by winning agencies are 1.7 times more likely to be completely satisfied with the services provided compared to those working with non-winning agencies. TeamSoft received satisfaction scores of 9 or 10 out of 10 from 82.9% of their clients, significantly higher than the industry’s average of 24%. Additionally, TeamSoft received the same excellent satisfaction scores from 77.6% of their placed job candidates compared to the industry’s average of 45%.
“At TeamSoft, we’re committed to driving a customer-first culture. Our teams continually strive to earn client trust, partnership and confidence. We are honored and grateful that our loyal customers and talent have recognized us amongst the best of the best in the industry through Best of Staffing,” said Greg Shemanek, TeamSoft Division Vice President.
“Now more than ever, it is important for staffing firms to deliver consistently remarkable experiences to the clients and talent they work with,” said ClearlyRated’s CEO Eric Gregg. “This year’s Best of Staffing winners have shown their commitment to exceptional service, committing to not only measuring satisfaction but taking action on the feedback. I couldn’t be more proud to showcase these industry leaders alongside feedback from their actual clients and candidates on ClearlyRated.com and applaud them for their commitment to making improvements at their respective firms!”
Founded in 1996 in Middleton, Wisconsin, TeamSoft is a quality leader in the IT staffing industry since our start. Since our merger with the Peoplelink Group in 2016, we’ve added a second TeamSoft location in Des Moines, Iowa. Combined, the two offices currently work with over 200 consultants spanning over 40 clients. Our unrelenting partnership-based focus on our clients and our consultants make us one of the top IT staffing firms in the Midwest. TeamSoft’s parent company, Peoplelink Group has ranked 6 separate times on the Inc. 5000 list since its inception. In addition to Inc. 5000, Peoplelink ranks in at #45 on Staffing Industry Analysts’ list of Largest Staffing Firms in the US, also ranking as the 20th largest industrial staffing firm in the US.
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter Score survey program to help professional service firms measure their service experience, build an online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients and job candidates. Award winners are showcased by city and area of expertise on ClearlyRated.com – an online business directory that helps buyers of professional services find service leaders and vet prospective firms – based exclusively on validated client and talent ratings and testimonials.